SAP CRM Course - Overview

Every Organization want to grow and want to get best options to track their sales and marketing campaigns metrics.
SAP CRM is Customer Centric Module that helps Sales Professionals Manage Campaigns, Opportunities, Track Conversions etc
Modules Covered
Marketing,
Sales Management,
BADI,
Customer Interaction Center,
Working with Web & Mobile Applications & their Integration etc
Pre-requisite - IT or Marketing Professionals or Students

Why Enroll With Us ?

Training From Experts
Affordable Fees
Both Classroom & Online Training Available
Learn from Basics
80% Practicals
Professional Notes, Stufy Material & Guidance
Job Oriented Course
Dedicated Placement Team - PAN India Placement Support in nearest Largest IT Hub Like Mumbai, Pune, Kolkata, Chennai etc.
100% Job Opportunities ! - Check Recent Placements on Site
Interview Prepare Sessions
Live Projects etc.
Free Demo - Submit Inquiry Form

Best SAP CRM Training Institute in Thane

Best SAP CRM Placement Opportunities in Thane

Students Placements into IT Companies. We Offer Free Placement Assistance to all our Students which provides Unlimited Interview Calls Until You Get Job as and when they come to us. 300+ Companies for Placements & new companies added almost every week for placements. Check Recent Placed Students on Site, Google & our FB Page.

Duration & Fees etc

Duration - 2 months
Weekday & Weekend Batches Available
Fees - Affordable - Please Submit Inquiry Form to Get Fees on Mail

SAP CRM Course Syllabus

25%

Basics & Business Process

Topics

Overview
- Architecture and evolution of SAP CRM
- Functionality overview of SAP CRM
- CRM Business Partner Master data
- CRM Product Master Data
- Business Transaction customizing
- SAP CRM 7.0 Ehp 1 Features
Introduction to SAP R/3 AND CRM
- Introduction to ERP & ERP Market ND sap ROLE in ERP Market
- Introduction of SAP CRM
- Overview on SAP modules and CRM sub Modules
- SAP CRM System and System Landscape
- Architecture and evolution of SAP CRM
- Functionality overview of SAP CRM
- CRM Business Partner Master data
- CRM Product Master Data
- Business Transaction customizing
- SAP CRM 7.0 Ehp 1 Features
Organization Management
- Introduction of organization Management
- Organization structure Preparation & Integration wit ECC
- Organization Structure in CRM Stand alone
- Setting up Org structure in GUI & WEB UI
- Org management Usage with Business Scenerios
- Copying Org structure & Replication
Territory Management
- Territory Hierarchy
- Territory Hierarchy Levels and Numbar Ranges
- Attributes and Integration
- Setting up territory Hierarchy in GUI and WEB UI
Business Partner
- Overview of BP
- BP concept in CRM & S&D
- BP Roles and Grouping Including No Ranges
- BP Relationship and Relationship Categories
- BP Data Customization
- BP Grouping Hierarchy

25%

Campaign Management

Topics

Product Master Data
- Overview of Product Master Data
- Material Services Warranties and Financial Products
- Enhancement of Product master
- Product Attributes and Set Type
- Categories and Hierarchies
- Financing and Financing products
- Product Catalogs
Marketing
- Overview of marketing Planning and Campaign Management
- Set up Marketing Plan and Campaign Management
- Marketing Calendar
- Mail Forms
- Communication Methods and mail Address
- BP Segmentations
- ELM (External List Management)
- Campaign Automation
- Lead Generation and Qualification
- Survey Management
- Conversion of Lead to Opportunity
- Trade Promotion Management
- TPM Overview
- Global Funds and Funds type
- Fund Distribution
- Claim Management
Sales
- Overview of Sales Process including Transactions and Item Categories
- Overview of opportunity Management
- Sales methodology
- Action Profile and Buying Center
- Pipeline Performance Management
- Item categories Management
- Quotation and order Management
- Sales Contracts
Sales Process
- Partner Determination Procedure
- Text Determination Procedure
- Action Profile and Actions/Output Determination Procedure
- Status Profile & Reason/Subject Profiles
- Copying Controls
- Object Relationship Profiles
- Date profile
- Incompleteness Procedure
- Pricing Procedure
- Material Determination

25%

Programming & Error Handling

Topics

Services
- Overview of Service Business Process
- IBase Management
- Service Transactions
- Service request Management
- Warranties Claim Management
- Service Contracts & Service Order Management
- Service Process for Repairs at site & In house Repairs
- Service Billing
Middleware
- Overview of Middleware
- Object Management
- Business Object
- Condition Objects
- Customizing Objects
- Replication (Initial load & Delta Load)
- Replication Monitor & Business Document Management
Introduction to OOABAP
- Classes
- Inheritance
- Interfaces
- Polymorphism
Business Transaction Programming / One order Framework
- Function Modules for Reading Business Transactions
- Identifying relevant FM
- Coding using the FM
- Function Modules for Modifying the Business Transactions
- Identifying relevant FM
- Coding using the FM
- Function Modules for saving Business Transactions
Error/Message Handling
- Message Logging FMs
- Programming using Messaging FMs
- Logging the messages
- Searching for messages
- Deleting the messages
Business Addin s in CRM and Programming BADI
- Techniques for Finding Appropriate BAdi
- Implementing a BADI
- Action Profile BADI

25%

Web Applications

Web Interface

Web UI
- Basic Concepts of CRM UI and Architecture
- Navigation Bar Config & customizing the navigation bar
- Bol/Genil Programming Concepts
- Component Workbench and UI Config Tools
- Overview Page & Viewset/Viewgroup Context
- SeacrhView and Design Layer Concept
- Elements of Runtime Repository
- View to View navigation
- Navigation Between Component and Work Area Component
- Popup Concept
- Transaction Launcher
- Server Event/Drop Down and F4 help creation
- Displaying Message in UI
- EEWB and AET
- Post Processing Framework
- Navigation Bar Profiles
- Work Centers
- Work Centers Group Links
- Logical Link Id
- Layout component Profiles
- Technical Profiles
- Role Configuration Profiles
Customer Interaction Center
- Overview of CIC
- Overview of IC Agent and IC Manager Profile
- BP Identification Profile (Single & Multiple)
- Interaction Record and History Profile
- Agent Inbox Profile
- Transaction Profile
- Tool Bar Profiles
- Script Profiles & Email Profiles
Web Applications
- Overview of Web Applications
- Setting up Internet Users(B2B & B2C)
- Overview of E-Commerce & ICSS
Mobile Applications
- Overview of Mobile Application
Integrations
- Integration with SAP Modules
Live Project - Case Studies as per Industry Need

Overall 700+ Companies - Few Mentioned Below

1. Appetals Solutions Private Limited
2. SAAR IT Resources Pvt. Ltd.
3. ALFA KPO PRIVATE LTD
4. eBrandz Solutions Pvt. Ltd.
5. Collabera Technologies Pvt. Ltd.
6. Qtech Software Pvt. Ltd
7. NIIT Ltd
8. PRIMUS Techsystems Pvt. Ltd.
9. Opportune Technologies Pvt. Ltd.
10. QualityKiosk Technologies Private Limited
11. TurtleDove Technologies
12. Edelweiss Capital
13. Sarla Advantech Pvt. Ltd
14. Peoplefy
15. Winsoft Technologies India Pvt. Ltd.
16. Career Catalysts
17. Brandintell Services
18. Softtact Technologies
19. Spider Software Private Limited
20. Web Werks India Pvt Ltd
21. RABS Net SolutionsWebsiteDirectionsSave
22. Quess Corp
23. Aurionpro Solutions Limited
24. CareNX Innovations,
25. Dev Software
26. Ardentisys Ltd
27. Systems India
28. Turtle Dove
29. IXIA Solutions
30. TrueTech Solutions
31. Web Werks India Pvt Ltd
32. Nair Technologies Pvt Ltd
33. Sproxil
34. PRISMA
35. AgreeYa Solution Pvt Ltd
36. Trigent Software, Ltd.
37. Think People Solution Pvt Ltd
38. 3Di System Solution Pvt Ltd
39. SoftLink Gloal Pvt Ltd
40. IDZ Digital Pvt Ltd
41. Velox solutions Pvt Ltd
42. Sydata
43. Web Werks India Pvt Ltd
44. Nair Technologies Pvt Ltd
45. Sproxil
46. PRISMA
47. Trigent Software, Ltd.
48. Velox solutions Pvt Ltd
49. Biztran Solutions Pvt Ltd
50. NSEIT
51. TrueTech Solutions
52. Nair Technologies Pvt Ltd
53. PRISMA
54. AgreeYa Solution Pvt Ltd
55. Biztran Solutions Pvt Ltd
56. IXIA Solutions
57. IDZ Digital Pvt Ltd
58. Wipro consultancy services pvt ltd
59. Fax Technologies
60. Medha Servo Drives Pvt. Ltd.
61. N.G Technologies Pvt Ltd.
62. Sanskriti Group limited
63. Tieto Software Technologies Pvt. Ltd.
64. Vensars Technologies
65. CallNdata Technologies
66. Sentient Systems Private Limited
67. Maraekat InfoTech Ltd.
68. Innovins Technologies
69. Navneet Infotech
70. Webanta Web Services
71. futurescape technology
72. Enterops Technologies Pvt. Ltd.
73. Softlabs Technologies And Development Pvt Ltd
74. Lauruss Infotech
75. VTech Services pvt ltd
76. Sensys Technologies Pvt. Ltd
77. Paymentz
78. Empedure Technologies
79. BigSun Technologies Pvt. Ltd
80. Bela Tree services pvt ltd.
81. Qubit colors
82. 3m Softtech Solution
83. Software Premium Consultancy Pvt. Ltd.
84. RABS Net Solutions
85. Shakti Enterprise
86. Ambinet Consulting Services
87. Web Axis
88. Richwell Information Technology Systems Pvt Ltd
89. Inetsofts Softwares and System
90. Prime Infotech Overseas
91. Nexstep Infotech Private Limited
92. Hridayam Soft Solutions Pvt Ltd
93. HexaTech IT Ventures Pvt Ltd
94. Spa On Web
95. 3rd Eye Informatics
96. Elita
97. SOFT DIGITS
98. VRS Software
99. NetGains Technologies Pvt Ltd
100. Nair Technologies Pvt Ltd
101. Ascyenta Technologies Pvt Ltd
102. Welbour
103. Sunlabs software Pvt Ltd
104. Stream Softwares
105. Auctus Infotech
106. Gamma IT Solution & Services
107. iWeb Tech Expert
108. Everest IT Services Pvt Ltd
109. Synergetics India
110. Mass Infonet (P) Ltd
111. Matrix Solutions Pvt Ltd
112. Matrix3D Infocom Pvt Ltd
113. Microquery Limited
114. Mobility Frames
115. Mswipe Technologies Pvt Ltd
116. Natsun Technology Services Pvt Ltd
117. Net Systems Informatics (I) Pvt Ltd
118. Nifsys Technologies (I) Pvt Ltd
119. Novacom Brainware
120. Octane Mobile Pvt Ltd
121. Overtures
122. Accent Consulting
123. Indo-City Infotech Ltd.
124. Nexgen Technology Services Pvt. Ltd.
300+ Companies for Placements

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SAP CRM Course in Thane - Best Training Institute - Online Classes Available

SAP CRM Course - Overview

Why Enroll With Us ?

Best SAP CRM Training in Thane

Our 5 Step Training Process

Best SAP CRM Training Institute in Thane

Placements

Best SAP CRM Placement Opportunities in Thane

Duration & Fees etc

SAP CRM Course Syllabus

Topics

Topics

Topics

Web Interface

Get Fees / Details on Mail

Company

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Technologies I

Technologies II